FAQ
General
Which areas around Seattle do you serve?
We serve homeowners and businesses across Seattle and the Eastside, including Bellevue, Kirkland, Redmond, Issaquah, Sammamish, Mercer Island, West Seattle, Ballard, Queen Anne, Capitol Hill, and nearby communities.
What kinds of homes and businesses can you clean?
We work with single-family homes, townhomes, offices, storefronts, retail spaces, small commercial buildings, and customer-facing business locations. If you are not sure whether your property is a good fit, send us the address and a few photos, and we will review it honestly.
Is Aloha Window & Exterior Wash insured?
Yes. Aloha Window & Exterior Wash provides insured exterior cleaning services, so homeowners and business owners can feel confident that their property is handled professionally and carefully.
Do I have to be on-site while the work is being done?
For many exterior services, you do not always need to be home as long as we have safe access to the areas being cleaned. For interior window cleaning or any service that requires access inside the property, someone will need to be available.
What is the easiest way to request an estimate?
The easiest way is to call, text, or send your address with a short description of what you need cleaned. Photos are very helpful for larger homes, difficult-access areas, roof surfaces, solar panels, or commercial properties.
How often does a Seattle property need exterior cleaning?
It depends on rain exposure, shade, trees, pollen, traffic, and surface type. Many Seattle and Eastside homes schedule window cleaning once or twice a year, pressure washing once a year, and soft washing or roof surface cleaning when visible buildup starts to appear.
Does Seattle weather affect when you can clean?
Yes, sometimes. Light rain does not always stop exterior cleaning, but heavy rain, strong wind, slippery roof conditions, or storms may require rescheduling. We always prioritize safe working conditions and quality results.
How do you handle quality concerns after a cleaning?
Our goal is a satisfaction-first finish. If something does not look right, let us know as soon as possible. We will review the area, explain what is possible, and address reasonable concerns so the finished result meets our quality standard.
Window Cleaning
Can I book interior-only or exterior-only window cleaning?
Yes. You can book full window cleaning, interior-only cleaning, or exterior-only cleaning depending on what your home needs. Many Seattle homeowners choose both sides for the clearest result, but we can adapt the service to your priority.
What is a realistic window cleaning schedule for a Seattle home?
For most Seattle and Eastside homes, once or twice a year works well. Homes near trees, water, busy roads, shaded areas, or heavy pollen may need more frequent cleaning because exterior glass collects buildup faster in Pacific Northwest weather.
Are window screens cleaned along with the glass?
Yes, screen cleaning can be included depending on the service scope and the condition of the screens. Clean screens help the full window area look better and can improve airflow when windows are open.
Do you clean window tracks, frames, and sills?
We can clean accessible sills, frames, and tracks as part of the service. If the buildup is heavy, we will explain what is included in standard cleaning and whether deeper detailing is needed.
Can you reach upper-floor or difficult windows?
Yes. We use professional tools such as extension poles, ladders, and water-fed pole systems where appropriate. Before starting, we review access and safety so we can choose the best method for each window.
Are your window cleaning methods safe for older glass and wood frames?
Our team uses careful methods and appropriate tools for different window types. Older glass, painted frames, wood frames, seals, and delicate surrounding areas are treated with extra attention to avoid unnecessary stress on the material.
How long does a typical window cleaning appointment take?
Timing depends on the number of windows, whether we clean interior, exterior, or both, and how easy they are to access. A standard home may take a few hours, while larger homes or high-access windows can take longer.
What is the best month to schedule window cleaning in Seattle?
Spring and early summer are popular because windows often collect rain spots, pollen, and winter buildup. Fall is also a smart time to clean exterior glass before the darker, wetter months return.
Interior Window Cleaning
What is included in interior window cleaning?
Interior window cleaning usually includes cleaning the inside glass and light attention to accessible sills, frames, and nearby window details. We can also discuss glass doors, mirrors, French panes, and other interior glass surfaces.
How do you protect the inside of my home?
We work carefully inside the home, use practical floor protection when needed, and stay mindful of furniture, window treatments, pets, and children during the visit. The goal is clean windows without leaving the work area messy.
Can you clean glass doors, mirrors, or interior glass surfaces?
Yes. In addition to interior windows, we can clean sliding glass doors, glass entry doors, mirrors, French panes, divided windows, and selected interior glass surfaces.
Should I prepare the rooms before interior window cleaning?
If possible, move small items, fragile décor, plants, and anything directly blocking the windows. If larger furniture is in the way, we can review access before the service starts.
Is interior window cleaning useful if the exterior glass is still dirty?
Yes. Interior glass collects fingerprints, dust, pet marks, cooking residue, and everyday smudges. Cleaning the inside improves natural light and makes rooms feel fresher, even if exterior cleaning is scheduled separately.
Pressure Washing
Which exterior surfaces around my home are good candidates for pressure washing?
Pressure washing is best for durable surfaces such as driveways, walkways, patios, concrete areas, entry paths, outdoor steps, and similar hard exterior surfaces. We review the surface first to make sure pressure washing is the right method.
Can pressure washing damage concrete or outdoor surfaces?
It can if done incorrectly. Too much pressure, the wrong nozzle, or uneven technique can leave marks or damage softer materials. We adjust pressure, distance, and method based on the surface condition.
How frequently does a Seattle driveway or walkway need pressure washing?
Many Seattle and Eastside properties benefit from pressure washing once a year, especially after winter. Shaded areas, heavy tree coverage, frequent foot traffic, or visible green buildup may require cleaning more often.
How do I know whether I need pressure washing or soft washing?
Pressure washing uses stronger water pressure and is best for durable hard surfaces like concrete and pavers. Soft washing uses a low-pressure method and is better for siding, painted areas, trim, and delicate exterior surfaces. We choose the method based on what your property actually needs.
Should I move outdoor furniture before pressure washing?
Yes, when possible. Move small furniture, planters, toys, mats, and loose items away from the cleaning area. If something is heavy or difficult to move, we can discuss it before the service begins.
Can you pressure wash a driveway with oil stains?
Standard pressure washing handles dirt, algae, mildew, and most surface buildup. Oil and grease may need pre-treatment, while rust, old paint, or deep-set spills may remain visible. We explain what is realistic before starting so there are no surprises.
House Soft Washing
What makes soft washing different from pressure washing?
Soft washing uses a low-pressure cleaning method for surfaces that should not be cleaned aggressively. It is commonly used for siding, painted areas, trim, and other exterior materials where high pressure could cause damage.
Will soft washing remove green algae from north-facing siding?
In many cases, yes. North-facing and shaded siding in Seattle often collects green algae, mildew, and organic buildup faster because it stays damp longer. Soft washing is designed to treat these areas more gently than pressure washing.
Which exterior surfaces can be soft washed?
Soft washing can be suitable for many siding and exterior surfaces, including vinyl, painted areas, cedar, stucco, brick, trim, and weather-exposed exterior details. We review the surface before choosing the method.
How often should Seattle homes be soft washed?
Many Seattle and Eastside homes benefit from soft washing every 12 to 24 months. Homes with heavy shade, tall trees, or moisture exposure may show buildup sooner and may need service more often.
What precautions do you take around plants and outdoor areas?
We review the surrounding landscaping, outdoor furniture, and sensitive areas before starting. Our crew works carefully around plants, walkways, exterior details, and nearby surfaces to reduce unnecessary exposure.
Roof Surface Cleaning
What does roof surface cleaning include?
Roof surface cleaning focuses on visible roof areas affected by moss, lichen, dark staining, debris, and seasonal buildup. The goal is to improve appearance and cleanliness using a careful method suited to the roof surface.
Is moss on a Seattle roof actually a problem?
Moss is common in the Pacific Northwest because of rain, shade, and long damp seasons. Over time, heavy moss can make a roof look neglected and may hold moisture on the surface. Cleaning helps improve appearance and supports regular exterior maintenance.
How often should roof surface cleaning be done in the Pacific Northwest?
The timing depends on shade, nearby trees, moisture, roof material, and visible buildup. Some Seattle and Eastside homes may need roof surface cleaning every one to two years, while others may need it less often.
How long do results last after roof cleaning in the Pacific Northwest?
Results depend on the roof’s exposure to shade, moisture, trees, and seasonal weather. Cleaning removes visible buildup, but moss and organic growth can return over time. Regular maintenance is the best way to keep roof surfaces looking cared for.
What precautions do you take for plants and runoff during roof cleaning?
We review the areas below the roofline before starting and work carefully around landscaping, walkways, and exterior surfaces. Access, rinse control, and nearby sensitive areas are considered as part of the cleaning plan.
Do you use high pressure on roof surfaces?
High pressure is not appropriate for many roof materials. We choose the method based on roof surface, condition, access, and safety. The goal is to clean carefully without using unnecessary force.
Solar Panel Cleaning
Why do solar panels need cleaning in Seattle?
Solar panels can collect pollen, dust, dirt, bird residue, tree debris, and seasonal buildup. Rain helps, but it does not always remove residue that dries onto the glass surface.
How often should solar panels be cleaned in the Pacific Northwest?
Many homeowners clean solar panels once or twice a year, often after pollen season or before the sunniest months. Homes near trees, roads, or frequent debris may need more frequent cleaning.
Do you pressure wash solar panels?
No. Solar panels are delicate and should not be cleaned with harsh pressure. We use a careful, non-abrasive approach designed for panel surfaces.
Will cleaning my solar panels void the manufacturer warranty?
Cleaning requirements can vary by manufacturer and installer. We use gentle methods, but homeowners should always follow their system’s care guidelines. If your installer has specific instructions, let us know before the service.
Can clean solar panels improve sunlight exposure?
Yes. Clean panel surfaces allow more sunlight to reach the glass. The exact effect on energy production depends on weather, shading, panel angle, and the amount of buildup, so we do not promise a specific percentage increase.
Glass & Surface Protection
What does glass and surface protection do?
Glass and surface protection helps reduce buildup, spotting, and residue on selected exposed surfaces after they have been professionally cleaned. It can make future maintenance easier.
Which surfaces benefit most from protection?
Large windows, exterior glass doors, glass railings, picture windows, and high-visibility glass exposed to rain, water spots, or outdoor residue often benefit the most.
Does protection replace regular cleaning?
No. Surface protection does not replace regular cleaning. It helps surfaces stay cleaner-looking for longer and can make future cleanings easier.
When should protection be applied?
Protection works best after professional cleaning, when the glass or surface is clean and prepared. Applying it after buildup has been removed gives better results.
Is surface protection only for glass?
Glass is the most common use, but selected exterior surfaces may also benefit depending on the material and condition. We review the surface before recommending protection.
Commercial
Which businesses and commercial buildings benefit most from your service?
Our commercial exterior cleaning is useful for offices, storefronts, retail spaces, salons, restaurants, clinics, studios, mixed-use properties, and customer-facing business locations across Seattle and the Eastside.
Do you offer early-morning, evening, or weekend appointments for businesses?
In many cases, yes. We understand that businesses need minimal disruption, so we can discuss early morning, evening, or off-hours scheduling when availability allows.
Can you provide a Certificate of Insurance for our property manager?
Yes, we can provide insurance documentation when needed for commercial jobs, property managers, or building owners. Let us know during the estimate process if your property requires specific documentation.
Do you offer recurring commercial cleaning plans?
Yes. We can discuss weekly, monthly, quarterly, or seasonal cleaning schedules depending on your property, foot traffic, visibility, and business needs.
What commercial exterior cleaning services do you offer?
Our commercial services include commercial window cleaning, building exterior washing, parking lot and sidewalk cleaning, and office or retail exterior cleaning.
How do you reduce disruption for customers and staff?
We plan around access points, customer flow, business hours, signage, and safety needs whenever possible. Our crew works efficiently and respectfully so your business can continue operating with minimal disruption.
Commercial Window Cleaning
How often should storefront or office windows be cleaned?
It depends on visibility, foot traffic, weather exposure, and business type. Storefronts and high-traffic retail spaces may need monthly or more frequent cleaning, while offices may choose monthly, quarterly, or seasonal service.
What commercial glass areas can you clean?
We clean storefront windows, entry doors, office windows, retail glass, customer-facing windows, and selected interior glass surfaces such as partitions or entry glass.
How do you handle storefront cleaning during peak business hours?
When possible, we schedule around busy periods to reduce disruption. If cleaning happens during business hours, we work carefully around entrances, customers, staff, and pedestrian flow.
Can you set up a regular commercial window cleaning schedule?
Yes. Recurring service is available for businesses that want consistent window care. We can recommend a schedule based on your location, glass exposure, and customer traffic.
Building Exterior Washing
What is included in building exterior washing?
Building exterior washing focuses on visible exterior surfaces such as storefront fronts, office building fronts, painted areas, siding, trim, entry zones, and other customer-facing areas.
Do you use the same cleaning method on every building?
No. Commercial buildings often include different materials. We choose the method based on the surface, whether that means soft washing, pressure washing, or a lower-pressure approach.
Can exterior washing improve street-facing curb appeal?
Yes. A cleaner building exterior can make your business look more professional, maintained, and welcoming to customers, tenants, and visitors.
When should a business schedule building exterior washing?
Many businesses schedule exterior washing after winter, before busy seasons, before events, or as part of recurring property maintenance.
Parking Lot & Sidewalk Cleaning
Which commercial ground areas can you clean?
We clean sidewalks, parking areas, entry paths, concrete walkways, customer access areas, retail front paths, loading zones, and other durable exterior surfaces around commercial properties.
Can sidewalk and parking area cleaning help customers notice the business?
Yes. Cleaner walkways and parking areas can make the property feel more organized and cared for before customers even reach the entrance.
Can you remove oil stains, gum, or deep marks?
We can improve many types of surface buildup, but some stains may require special treatment and may not fully disappear. We review heavy staining before setting expectations.
How often should high-traffic commercial areas be cleaned?
High-traffic areas may benefit from monthly, quarterly, or seasonal cleaning. The right schedule depends on foot traffic, weather exposure, shade, visibility, and how quickly buildup returns.
Office & Retail Exterior Cleaning
What areas are included in office and retail exterior cleaning?
This service can include storefront glass, entry areas, walkways, exterior doors, customer-facing surfaces, and other visible areas that shape the first impression of your business.
Can you clean during lower-traffic times?
Yes. We can discuss scheduling during lower-traffic periods, early mornings, evenings, or off-hours when possible.
Is this service only for retail stores?
No. It is also useful for offices, salons, restaurants, clinics, studios, small business locations, and any customer-facing property that needs a cleaner exterior.
Can office and retail exterior cleaning be combined with window cleaning?
Yes. Many businesses combine storefront glass, entry areas, and exterior surface cleaning in one visit for a more complete, polished result.