Refund Policy

Last Update: Jan 23, 2026

Customer satisfaction is important to us.

If you are not satisfied with the quality of our service, please contact us within 24 hours of your appointment. We will review the issue and, if needed, arrange a re-clean of the affected area or provide a partial or full refund at our discretion.

This policy should be read together with our Terms of Service and Privacy Policy.

Refunds Are Not Provided For

• Services completed as booked and approved on-site.
• Issues reported more than 24 hours after the appointment.
• Situations caused by conditions beyond our control.

Cancellation and Eligibility

Cancellations made less than 24 hours before the scheduled appointment may not be eligible for a refund. Repeated late cancellations may also affect future booking availability.

Fair Resolution

All refund decisions are handled fairly and professionally based on confirmed scope, service notes, and the specific details of each request.

Contact Information

If you would like us to review a refund request, please contact us using the details below:

Phone: (206) 3070760

Email: info@alohawashpro.com